Maryland’s Preeminent Domestic Violence Agency Announces
New Organizational Changes
-- House Of Ruth Maryland Appoints New Executive Director, Sandi Timmins --
-- Under Timmins’ Wing, Agency Takes Major Steps Toward Reinventing its Client Care Model,
Offering More Centralized Support to Battered Women who are Rebuilding their Lives --
Baltimore, Md. – April 12, 2010 – The House Of Ruth Maryland today announced taking significant steps toward repositioning the agency to ensure its future, and the future of domestic violence victims and their families. Holly Edington, president of the agency’s board announced the changes and the reason for those changes in a letter to supporters that was mailed over the weekend. She stated:
“What started in 1977 as a grassroots effort in a small row house in downtown Baltimore has grown to become one of America’s most comprehensive and respected domestic violence programs. Like many service organizations, the House Of Ruth’s growth has happened organically – often with limited funds, but always with a healthy abundance of attitude and street sense. However, the economic downturn in 2008 made it clear that life, as we knew it, had changed. To survive in the new world order, the House Of Ruth Maryland had to apply the same critical eye to itself as it did to those who, over the years, stood in the way of ending violence against women and their children ...”
Among the changes referred to by Edington is the appointment of a new executive director, Sandi Timmins who assumed the role of interim executive director in November 2009, following the resignation of former executive director, Carole Alexander. Timmins has 27 years of experience managing and restructuring organizations and departments – in both corporate and non-profit – as employee and contracted. Timmins previously served eight months as the House Of Ruth’s interim COO.
Timmins’ appointment follows a nearly five-month national search conducted by the Board of Directors in partnership with staff and major stakeholders.
Edington stated, "I am pleased that Sandi, the person who shepherded many of the improvements of the last year, has been named executive director. Sandi brings a unique set of skills, knowledge, and experience to the position. She is the first to say, she has big shoes to fill. We are confident in her ability to do exactly that."
According to Edington, Timmins was initially brought into the agency in 2002 to reexamine how the House Of Ruth’s services were delivered and how they could be improved within existing budgetary constraints. Since then, Timmins has worked directly with the leadership of the House Of Ruth Maryland to put in place performance and quality measures, and improved processes to serve clients/victims more effectively.
In February 2010, Timmins led the reinvention of the House Of Ruth’s client care model by consolidating the agency’s case managers and community advocates into one Client Services Department. The consolidation has allowed the previously decentralized departments to offer greater care during every client interaction, regardless of the support services the client requires from the House Of Ruth. With the new structure firmly in place the agency can now more seamlessly help guide victims through the process of rebuilding their lives.
In December 2009, Timmins brought to fruition a major reorganization of the agency’s shelter – a move designed to make the experience more welcoming and healing for the families who live there, while eliminating duplication and fragmentation of services.
Timmins was also integral in creating and unveiling the centralized Contact Center in February 2009, turning a volunteer-staffed 24-hour hotline into a fully functioning “help” center staffed with trained counselors and volunteer advocates who could connect victims with necessary services on the spot.
“Once I became attached to the House Of Ruth Maryland, the organization completely captured me by its fierce commitment to the issue and the passion with which the staff serves and advocates on behalf of those who depend on us for their safety and their lives.”
She continued, “DV is a very personal issue for me and for thousands of women and children, yet society is often both blind and deaf to the problem. As we move forward in repositioning the agency it will be critical for us to leverage our staff’s collective expertise, amplify the discussions around domestic violence, teach people how to recognize it and what to do about it, and continually find better ways to help victims find safety and rebuild their lives.”
Timmins says that the House Of Ruth Maryland will soon unveil several new and improved programs developed specifically to deal with domestic violence from the clients’ perspective. The initiatives will include a domestic violence in the workplace program, a training institute, and a more expansive teen program.
About The House Of Ruth Maryland
With more than 100 employees in offices across Baltimore City, Montgomery County and Prince George’s County, the House Of Ruth Maryland provides the most comprehensive services for victims of domestic violence in the state of Maryland. The agency leads the fight to end domestic violence against women and their children by confronting attitudes, behaviors and systems that perpetuate it, and by providing victims with the services necessary to rebuild their lives safely and free of fear. Since its founding in 1977, the agency has helped more than 100,000 victims of domestic violence and their families through a range of services, broadly including: children and youth services, a 24-hour Hotline, shelter, community advocacy, legal clinic, counseling and education and training.
# # #
Note to Editor: Please direct all media inquiries to The House Of Ruth’s PR firm, Vitamin.
Contact Amanda Karfakis at firstname.lastname@example.org
; office: (410) 732-6542 ext. 22;
cell (410) 627-4098. Or, contact Cheri Parlaman at The House Of Ruth at email@example.com